Processing time
1-3 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Need to get a closer look of a stain color on actual material? Please select as many samples as you would like.
Samples will ship in 1-3 business days. You’ll receive at minimum a 3”x3” piece for each color you choose.
Please type in the notes section the item you're thinking of, as we use various wood on different projects.
Please remember that each physical sample still may have variations to actual unit but these sample will give you a better idea of the stain color vs. the display on your screen.
Visit out Etsy store to view all of out items.
https://redbarndesignsdecor.etsy.com
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Cancellation - We offer free order cancellation if order is cancelled within 2 hours of purchase, 25% restocking fee will apply if cancelled within 6 hours and no cancellation after 6 hours of purchase.
Returns/Exchanges - Not all items can be returned, we do not accept returns on extra large items. For items where returns are accepted, buyer is responsible for return shipping cost. A 25% restocking fee will apply to all returned items. Items must be returned in it's original condition, it's very important items are packed same way as received to minimize damage during transit. If items is returned damaged, no refund will be issued, we will provide necessary documentation for buyer to place claim with shipping company.
It's a rare occasion but unfortunately it does happen. if your item arrives damaged please contact us within 24 hours of receiving the item. We would ask you to provide pictures of the damage, exterior of the box and shipping label. Since all of our packages are insured we would replace the item for you at no cost.
We do ship for HI and AK but a shipping fee will apply. Please contact us prior to placing your order with your zip code and item your interested in. We'll provide you with a quote.
Any item in our shop can be customized to your needs, just send us a message and let us know how we can help! Sales on custom pieces are final.
Mar 14, 2025
I thought these were actual stain not a block of wood I waited too long for this disappointment
Toni
Mar 9, 2025
Waiting on sample stain color
Kim Montemorra
Mar 8, 2025
Samples were very helpful t determine the best color for our space.
Chandra Essex
Feb 16, 2025
Since I paid for the samples, I wish I could have seen more colors than were were mailed. None of the three colors sent matched what I need.
mbstl36
Feb 16, 2025
Received as described. Would buy from again
Danielle Lukanich